Ecommerce support
Pre-purchase questions go to WhatsApp, post-purchase support to Messenger. Pre-filled cart-abandonment messages lift recovery 14-22% on Shopify and WooCommerce stores.
One floating button. WhatsApp, Messenger, Telegram, SMS, email, and 10+ more. Deeplinks open the native app on every device. Free, no code, no live-agent fees.
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Live demo, not a screenshot. Pick channels, style the launcher, and watch the deeplinks work. What you see here is what ships to your site.
From Intercom / Crisp / Native channels to your site
Poper crawls the official Intercom / Crisp / Native channels review feed for your business and renders it inline on your website. Same reviews, your branding, your domain.
Mockups for illustration. Pull your real All-in-One Chat Widget: WhatsApp, Messenger, Telegram, SMS in One Button from Intercom / Crisp / Native channels and embed in 90 seconds.
How to use it
Three steps. Under two minutes. No developer needed.
Toggle on WhatsApp, Messenger, Telegram, SMS, email, phone, Instagram DM, Viber, Line, WeChat, Discord, or any of the 10+ supported channels. Add your destination (phone number, username, or email) for each.
Pick the floating button position, color, icon, and animation. Customize the channel menu order, labels, brand icons, online/offline indicators, and business-hours visibility. Live preview updates as you tweak.
Paste the one-line script tag into your site. Works on WordPress, Shopify, Wix, Squarespace, Webflow, Framer, Ghost, and any HTML stack. Mobile users tap the launcher and are deeplinked into the native app.
Works everywhere
Drop-in install on WordPress, Shopify, Wix, Squarespace, Webflow, Framer, Ghost, and any HTML-friendly stack. No build step, no developer needed.
Plus 250+ other platforms via the embed snippet. If your site can render a <script> tag, it can render the All-in-One Chat Widget: WhatsApp, Messenger, Telegram, SMS in One Button.
Six things that matter when you are picking a multi-channel chat launcher, not 30 features no one uses.
WhatsApp, Messenger, Telegram, SMS, email, phone, Instagram DM, Viber, Line, WeChat, Discord, Snapchat. Visitors pick the app they already have open. Conversion lifts because there is zero friction switching from your site to a real conversation.
wa.me, m.me, t.me, sms:, mailto:, tel: schemes generated automatically. iOS opens the WhatsApp app, Android opens Messenger, desktop falls back to web clients. No buggy iframe overlays, no broken redirects.
Show online status 9-5, switch to email-only after hours. Different channel menus per timezone.
Launcher color, shape, animation, badge, greeting bubble. Native to your site, not bolted on.
Bottom-right floating thumb-zone launcher on mobile, expanded channel grid on desktop. Tap behavior optimized for one-handed phone use. Tested across iOS Safari, Android Chrome, and every major in-app browser.
Lazy-loaded below the fold, async-injected, scoped CSS. Under 35 KB gzipped. Zero CLS, zero LCP regression. Your Lighthouse score does not move when you add this widget.
Use cases
Four buyer types who get the most lift from embedding All-in-One Chat Widget: WhatsApp, Messenger, Telegram, SMS in One Button on their site.
Pre-purchase questions go to WhatsApp, post-purchase support to Messenger. Pre-filled cart-abandonment messages lift recovery 14-22% on Shopify and WooCommerce stores.
Half your reservations come in via WhatsApp now, not the booking form. A 'Reserve via chat' button next to your hours converts impulse diners faster than a contact form.
When someone is looking at a $625K listing, they want to message the agent right now, in whichever app they already have open. Messenger, Telegram, and WhatsApp side by side.
New users get stuck on integration setup. A chat widget surfacing 'Live chat / Email / Discord' channels at the right moment cuts churn during the first 7 days by 12-18%.
Most multi-channel widgets either bundle a $25/mo helpdesk you do not need, or paywall the channels that matter. Here is how the popular ones stack up.
| Recommended Poper | Elfsight Chat | POWR Chat | Crisp | |
|---|---|---|---|---|
| Free plan available | Limited | Limited | ||
| WhatsApp + Messenger + Telegram channels | ||||
| SMS, email, phone deeplinks | Email only | |||
| 10+ supported channels | 8 channels | 6 channels | 5 channels | |
| Business-hours auto-routing | Paid only | |||
| Online / offline indicator | Paid only | |||
| Pre-filled WhatsApp / SMS message | ||||
| Schema.org Organization + contactPoint markup | ||||
| Region-based channel menu (geo-IP) | Paid add-on | |||
| Custom CSS / total design control | Paid only | Paid only | Paid only | |
| Bundles full helpdesk (live agents, inbox, tickets) | ||||
| Pricing starting from | $0 forever | ~$5/mo | ~$10/mo | ~$25/mo |
Comparison reflects publicly listed pricing and features as of 2026. Verify current details on each provider's site.
SMBs, ecommerce, service businesses, and international brands using one chat widget across every channel.
“Poper has improved our website's user engagement! Since integrating Poper's personalized popups, we've seen a dramatic surge in conversions and user interactions. The platform's intuitive design makes creating and customizing popups a breeze, even for those with minimal tech skills. What truly sets Poper apart are its…”

“Fantastic app and support team, they are very quick to help and provide a solution or improvement to their product. Highly recommended!”

“Poper has been a total lifesaver for our agency! As a digital marketing agency, we’re always juggling a million things at once. Poper has been a real game-changer in terms of streamlining our workflow and keeping track of all our clients’ campaigns. The ability to track all our clients’ websites from one place is a…”

Pricing
Free forever for one widget. Upgrade only when you need faster sync, multiple instances, or to drop the watermark.
Everything you need to ship the widget today.
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An all-in-one chat widget is the simplest, cheapest, highest-conversion way to capture inbound conversations on a website in 2026. Instead of running a full helpdesk like Crisp or Intercom (which start at $25/mo and require staffed inboxes), you put one floating button on your site that opens a menu of channels: WhatsApp, Messenger, Telegram, SMS, email, phone. Visitors tap the channel they already have open on their phone. The conversation continues in the native app you and they both already use, with no live agents to staff and no per-seat fees. This guide walks through what actually matters when you choose and configure an all-in-one chat widget: deeplink schemes for each channel, mobile vs desktop UX, business-hours routing, and where this category fits versus full customer-support helpdesks.
Customer-communication preference is now fully fragmented. Meta's 2025 Business Messaging Report found 71% of consumers prefer messaging a business over calling, and they pick the messaging app they already have open: WhatsApp for 2.7 billion global users, Messenger for 1 billion, Telegram for 950 million. SMS still wins for transactional alerts (98% open rate), email for long-form questions, and phone calls for urgent service issues. A site that only offers an email contact form loses every visitor whose default communication mode is WhatsApp or Messenger. The all-in-one chat widget solves this with a single floating launcher that exposes every channel the buyer might prefer. Visitors choose. Conversion lifts because the friction step (switching from your site to their preferred app) is now one tap, not three.
Every messaging app exposes a URL deeplink scheme that opens the native app with a pre-populated conversation. WhatsApp uses https://wa.me/<E.164-phone-number> (and you can append ?text=<urlencoded-message> to pre-fill the draft). Messenger uses https://m.me/<page-username>. Telegram uses https://t.me/<username>. SMS uses the iOS/Android sms: scheme (sms:<number>?body=<message>). Email uses mailto:<address>?subject=<subject>&body=<body>. Phone uses tel:<number>. Each scheme behaves slightly differently across iOS Safari, Android Chrome, and in-app browsers (Instagram, Facebook, TikTok webviews handle them inconsistently). A well-built all-in-one chat widget detects the platform and falls back gracefully: on desktop, wa.me opens web.whatsapp.com instead of failing; on Android, m.me opens the Messenger app via the intent: scheme; in webviews, the widget detects the parent app and uses the appropriate handoff. The cheapest widgets do not handle this - they just emit the wa.me link and break for half your users. Test the widget on iOS Safari, Android Chrome, and the in-app TikTok browser before shipping.
If your team only watches WhatsApp 9-5 EST, do not show a WhatsApp button at 11pm. The visitor will tap, send a message, and never get a reply, then bounce. A proper all-in-one chat widget supports business-hours routing: during business hours, show the full channel menu with online indicators on real-time channels (WhatsApp, Messenger). Outside business hours, hide the real-time channels and surface email-first. Add a greeting bubble explaining the response time. For international brands, set per-timezone hours so a UK visitor at 11pm GMT and a Tokyo visitor at 11pm JST both see the appropriate message. Some teams take this further with day-of-week routing (no WhatsApp on weekends). The point is the widget should never show an online indicator on a channel that nobody is staffing - that single mistake kills conversion harder than not having the channel at all.
An all-in-one chat widget is not a customer support helpdesk. It does not have a shared inbox, ticketing, agent workload routing, canned responses, AI auto-replies, or a knowledge-base. It is a launcher: one tap and the conversation continues in the customer's native messaging app. Pick a chat widget when: (1) you have low to moderate inbound volume (under ~50 conversations a day); (2) you do not have a dedicated support team; (3) you want to reach customers on the channel they already use; (4) you want the conversation history to live in their app, not your tool; (5) you do not want to pay $25-150/agent/mo. Pick a full helpdesk like Crisp ($25/mo) or Intercom ($150+/mo) when: (1) you have 100+ inbound conversations a day; (2) you have a staffed support team that needs an inbox view; (3) you need ticketing, SLAs, escalation rules; (4) you need AI auto-reply or a knowledge base bot. Most SMB sites are firmly in the chat-widget category. The helpdesk category is for B2B SaaS at scale and ecommerce above $10M ARR.
On mobile, the all-in-one chat widget is a single floating button at the bottom-right of the viewport, sized for the thumb zone (56px tap target minimum). Tap opens a vertical channel menu that animates up from the launcher. Tap a channel: deeplink fires, native app opens, conversation begins. Done. On desktop, the launcher can be larger and the channel menu can fan out as a 2x4 grid with channel icons and labels (because cursor precision is fine and screen real estate is abundant). Some widgets also surface a greeting bubble on desktop ('Hi! How can we help?') 5 seconds after page load - this lifts engagement 12-18% on B2B sites. Desktop should also include a web-fallback for messaging apps: clicking WhatsApp on desktop should open web.whatsapp.com in a new tab, clicking Messenger should open messenger.com. The cheapest widgets use the same UX on mobile and desktop, which feels broken on both. A good all-in-one chat widget detects viewport and adapts.
An all-in-one chat widget is a floating launcher that combines multiple messaging channels (WhatsApp, Messenger, Telegram, SMS, email, phone) into one button on a website. Visitors tap the channel they already use, and the widget deeplinks into the native app with a pre-filled message. It replaces the need for a full helpdesk on most small business sites.
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