NPS Survey Form
This free NPS survey form template benchmarks customer loyalty in 3 questions — a 0-10 rating, a follow-up, and an optional email.
Interactive preview — for the best experience
For You
Why Use This NPS Survey Form?
Built and battle-tested by teams who collect real responses every day.
The Gold Standard
Net Promoter Score is the most widely used customer loyalty metric in the world — benchmark your score against your industry and track it over time.
One Question That Matters
The single 'how likely to recommend' question has been proven to predict retention and growth better than any multi-question survey.
Under 30 Seconds
One rating scale, one open-ended follow-up, optional email. Respondents finish in under 30 seconds — meaning much higher completion rates.
How It Works
From template to live form in three quick steps.
Fill Out the Form
Try the form yourself — every field is interactive. See how respondents will experience it.
Import to Poper
Click 'Use This Template' to load it into your Poper dashboard. Customize fields, styling, and logic.
Embed Anywhere
Add it to your website, landing page, or share as a standalone link. Responses stream straight into Poper.
For Teams & Businesses
Built for Professional Use
Import this form into Poper, brand it, and embed it anywhere. Responses flow straight into your tools.
Track Loyalty Over Time
Collect the 0-10 score and open-text response in a consistent format, then export responses to CSV or Google Sheets to calculate trends.
Close the Feedback Loop
Use confirmation messages, notifications, and your customer workflow to follow up with promoters, passives, and detractors.
Turn Promoters into Advocates
Export or route 9-10 responses to your referral, review, or case-study workflow through supported integrations.
Perfect for:
Ready to launch your nps survey form?
Import this template into Poper, customize it with your own questions and branding, and embed it on your website in minutes.
FAQs
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