Free Nonprofit Survey Templates

Cover five areas: donor motivation (why do they give?), communication preferences (what/how often), satisfaction with stewardship (thank-you experience), likelihood to give again, and openness to deeper engagement (major gift, planned gift, legacy). Our donor feedback template uses validated questions from Blackbaud and Candid research.

Annual donor surveys are the industry standard, typically sent in Q4 or January. Pair with a short post-gift thank-you survey (2 questions) after every significant donation, and a bi-annual pulse check for recurring donors. Over-surveying drops retention — keep it focused.

Our volunteer satisfaction template measures eNPS (Net Promoter Score adapted for volunteers), clarity of role, adequacy of training, recognition received, and intent to continue. Send after a volunteer's first shift, after 3 months, and annually thereafter.

Yes. The member engagement survey is specifically designed to surface renewal risk — measuring perceived value, event participation, benefit awareness, and renewal intent. High-risk members can be flagged for a personal outreach before their term ends.

They can be. Anonymous mode is on by default for volunteer and member surveys (to encourage honesty). For donor surveys, you'll likely want to link responses to giving records — toggle anonymity off and Poper will preserve donor ID attribution.

Yes — both. Poper integrates with Mailchimp, Constant Contact, ActiveCampaign, SendGrid, and Twilio for SMS. Multi-channel surveys see 40% higher response rates than single-channel campaigns.

Yes. Qualified 501(c)(3) nonprofits get 30% off any paid plan, and the Free plan handles unlimited forms and surveys with up to 100 responses/month. Contact us for details or to verify your status through TechSoup.

Yes. Poper integrates directly with Salesforce (including NPSP), HubSpot, and most major nonprofit CRMs. For DonorPerfect, Little Green Light, Neon, and Bloomerang, use the Zapier or webhook integration — setup takes under 10 minutes.